Division of the work means divide a job into different part. Here they also have to follow a hierarchy level from upper side to downside. When a job is broken-down into a number of steps, and each step is completed by a separate individual leading to work specialization is called division of work. Product details Share this page: You are commenting using your Google account. Home The book About us Contact Subscribe to feed. All fields Reference no.

To ensure that Pfizer once again moved to a strong position, it had to adopt a strategy to leverage its human capital in an efficient manner. This strategy saved valuable employee time and for example, when he gave the Indian team a complex project researching strategic actions that worked when consolidating company facilities, the team put the report together in a month that would have taken six months to do. Sorry, but copying text is forbidden on this website! Jordan Cohen at pfizerWorks: Leave a Reply Cancel reply Enter your comment here How about make it original?

pfizerworks case study

Operations Management Workbooks Collection. Comments feed for this article. Fill in your details below or click an icon to log in: Register Submit to us Case writing resources Case writing scholarships How to submit your case Online case submission Why submit your case to us?

pfizerworks case study

These departments are typically based on the work functions performed, the product or service offered, the target customer or client, the geographic territory covered, or the process used to turn inputs into outputs. It can also be used in a human resource management curriculum.

This led Cohen to start the PfizerWorks program initially called ‘Office Of The Future’ in early after months of testing the initiative with some employees. Ben Eastaugh and Chris Sternal-Johnson.


PfizerWorks: New Outsourcing Model to Improve Employee Productivity

Leave a Reply Cancel reply Enter your comment here To ensure that Pfizer once again moved to a strong position, it had to adopt a strategy to leverage its human capital in an efficient manner. It involved outsourcing the time wasting tasks to two Indian-based business process outsourcing BPO firms. Pfizer find out that their worker spends more time on business research and data analysis to the creation of documents and other routine support like Surfing and making PowerPoint and also spending so much time on pfizerdorks tasks rather than knowledge work.

The Case Centre is a not-for-profit company limited by guarantee, registered in England No and entered in the Register of Charities No You are commenting using your Twitter account.

Access this item You must be logged in to access preview copies. Sorry, but copying text is forbidden on this website! All fields Reference no.

PfizerWorks Case Study by ADHAM AZMAN on Prezi

On stuey the activities of the employees, Jordan Cohen Cohenwho is now the head of PfizerWorks program, found that instead of focusing on high-value work for which they were recruited, spent a disproportionate amount of their time on mundane tasks such as data entry, researching, creating documents, working with PowerPoint, etc. In this structure a single worker have to request to its upper level and after he or she receives the permissions he or she can start to assign a team to complete the work.

According to Cohen, the PfizerWorks program had helped increase productivity of its employees and these highly-paid employees of Pfizer were now able to better focus their time and attention on more strategic aspects of their work rather than waste precious time and effort on more mundane tasks.


This organizational structure also follows the six organizational design elements.

You are commenting using your WordPress. They were trying to find a new way of system which makes their work more effective and efficient. This case study was compiled from published sources, and is intended to be used as a basis for class discussion.

Email required Address never made public. Sorry, your blog cannot share posts by email. January 22, 1 Comment. The programme was well received by employees of Pfizer and was appreciated by industry observers.

Product details Pfizerworkx this page: What Structural implication-good and bad- does this approach have?

PfizerWorks Case Study by HaYoung Cho on Prezi

Pfizer is continually looking for ways to help employees be more efficient and effective. In the new organization structure Pfizer sudy divide their work into different part and also reduces the work load of their employees by specialization. How to cite this page Choose cite format: Pfizer helps his managers to spend more time on knowledge work when they really needed and less support work by shifting time consuming tasks with a press of a button.

pfizerworks case study

You are commenting using your Twitter account. Sorry, but copying text is forbidden on this website. Post was not sent – check your email addresses!

Author: admin