WORDREFERENCE ANNOTATED BIBLIOGRAPHY

Building Collaboration, Communication, and Community Online. From Competencies to Assessment. Chandos information professional series. Once you are ready to implement your service, there is also information on marketing and assessing the services. This book focuses on practical implementation of instant messaging IM as one tool for delivering virtual reference service.

Available online at http: This handbook helps reference librarians develop the communication skills and resources they need to work effectively in the virtual reference environment. Designed as a guide for individuals thinking about setting up virtual reference services, this book offers practical advice and information, with an emphasis on academic libraries. Current operations are reviewed and an evaluation of the service provided. Bridgewater, Rachel, and Meryl B. Chapter authors discuss the building of consortia, motivational and coaching techniques for staff, instant messaging options, creation of subject-specific taxonomies, interpersonal communications improvement, methods of assessment, and more.

Synonymous with chat referencee-referenceonline referencereal-time referenceand virtual reference. Wotdreference definition of Digital Reference Web Resources ALA TechSource Besides publishing in print and online the subscription publications Library Technology Reports, an evaluative guide to library systems and services, and Library Systems Newsletter, a monthly overview of the library automation marketplace, ALA TechSource has launched the ALA TechSource Blog, wkrdreference, as mentioned in its initial entry, “aims to provide its subscribers with insightful and pertinent news about, and commentary on, technology related to and wordreferrence in the library field.

Designed as a guide for individuals thinking about setting up virtual reference services, this book offers practical advice and information, with an emphasis on academic libraries.

A Best Practices Wiki This website offers online resources put together by librarians including software suggestions, lists of libraries using specific types of virtual reference, blogs to watch, and links to additional resources for IM reference training. The purpose of this manual is to provide libraries with practical tools and methods for evaluation, recommendations for implementation, and examples of ways that libraries have improved services through analysis of these and similar instruments.

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Internet Reference Services Quarterly. This fact sheet offers a selection of articles, web resources, and some vendor information that will provide an introduction to the issues to consider when considering implementing virtual reference services. Social Software in Libraries: Provides an exploration of the present and possible future applications of eleven reference delivery methods.

Once you are ready to implement your service, there is also information on marketing and assessing the services.

Virtual Reference: A Selected Annotated Bibliography | Tools, Publications & Resources

Ask a Librarian Online and Offline. Issues covered include technical troubleshooting, testing, training, marketing, and integration with existing digital services. This article gives an overview of the local services developed by three Ohio library systems and the merger into one program. A Basic Guide for Library Staff.

Virtual Reference on a Budget: Ciccone, Karen, and Amy VanScoy. Chandos information professional series. Virtual reference can be provided through the use of a variety of platforms and vendor products. Kern outlines the tools and decision-making processes that will help you and your library evaluate, tailor, and launch virtual reference services that are a perfect fit for your community and your library. Jane, Catherine, and Dawn McMillan. Shachaf, Pninaand Sarah M.

annotated | WordReference Forums

This collection is intended to provide inspiration for potential reference services at your library; each chapter provides an introduction to an innovative service concept and an annotated list of sources for additional research.

  CURRICULUM VITAE PROFESSOR KLIQ

Haworth Information Press, Definitions Virtual reference is reference service initiated electronically, often in real-time, where patrons employ computers or other Internet technology to communicate with reference staff, without being physically present.

wordreference annotated bibliography

This book outlines and evaluates the current status of the digital reference service in libraries worldwide. Finally, there are suggestions for publicizing and marketing a virtual reference service.

Virtual Reference: A Selected Annotated Bibliography

The handbook shows how to adapt traditional face-to-face reference interview skills to the virtual interview—and how to interpret and use new cues chat slang, IM shorthand, emoticons, etc. Although there is discussion and analysis of several virtual reference software packages, this is not a technical manual. This handbook helps reference librarians develop the communication skills and resources they need to work effectively in the virtual reference environment. Meola, Marc, and Sam Stormont.

This article examines how librarians are struggling to redefine, and in some cases eliminate, the venerable institution of reference desk services and it explores the new ways in which reference questions get answered at university libraries.

Academic librarians and other information specialists share their experiences. Bridgewater, Rachel, and Meryl B.

wordreference annotated bibliography

Available online at http: Current operations are reviewed and an evaluation of the service provided. Next Generation Reference Services.

Virtual reference is reference service initiated electronically, often in real-time, where patrons employ computers or other Internet technology to communicate with reference staff, without being physically present.

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